As of January 1, 2024, rates are as follows:
Rate for Community Member Rate for Ministry Staff
50 min $120 50 min $50
80min $150 80 min $75
Rate for Forest Hill Congregants Reduced rate with Graduate Level Counselor
50 min $80 50 min $30
80 min $120 80 min $45
Additional services will be pro-rated. Any rate changes will be communicated to client.
Cancellation Policy
If you need to cancel or reschedule your appointment for any reason, please notify us at least 24 business hours prior to your appointment time. You can cancel and reschedule your appointment through your Simple Practice client portal. If you need assistance, you may call us at 704.716.8775 to cancel and reschedule your appointment. Clients who are more than 15 minutes late will need to reschedule their session and will be charged the full session fee. You will still be responsible for paying your full session fee if your appointment has not been canceled at least one business day in advance. If you are canceling a Monday appointment, you must call our office on the Friday prior to your appointment.
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Financial Assistance
Financial assistance is available by application through a counseling scholarship fund. Reduced rates are determined by annual household income and number of dependents while considering any extenuating circumstances. You may request an application during the intake process. All clients are welcome to apply.
Insurance
We are not in-network with any providers, but you may request a super bill that will provide all necessary information including dates of service, provider, and necessary diagnostic codes so you may file a claim with your insurance. Some health insurance companies will reimburse clients for counseling services and some will not. Clients who wish to seek reimbursement from their insurance carrier will be responsible to file with their carrier using the super bill provided, and to discern what steps need to be taken to receive reimbursement.
